PRIVACY POLICY

Last Updated: September 6, 2026

Teme African Hair Braiding ("Teme African Hair Braiding," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when you visit our website, make an appointment, contact us, or use our services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and your choices regarding your information and communications.

Business Name: Teme African Hair Braiding
Phone: (862) 322-2939
Address: 52 Drexel St, Springfield, MA 01104, USA
Website: https://temeafricanhairbraiding.braidconnector.ai/

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

• Name

• Phone number

• Email address

• Mailing or billing information when necessary

• Appointment and booking information

• Service preferences

• Messages or inquiries you send to us

• Information you voluntarily provide through contact or booking forms

• Information related to customer service communications

• Photographs or images that you voluntarily submit for hairstyle consultations or service-related purposes

We only request information that is reasonably necessary for providing our services, communicating with customers, managing appointments, and operating our business.

2. Information You Provide Through Booking Forms

When you schedule an appointment or submit an inquiry, we may collect information necessary to process and manage your appointment.

This may include your:

• Name

• Phone number

• Email address

• Requested service

• Appointment date and time

• Service preferences

• Other information you voluntarily provide

We may use this information to confirm appointments, send reminders, respond to inquiries, provide customer support, and communicate with you regarding your requested services.

3. SMS/Text Message Privacy

If you voluntarily provide your mobile phone number and separately opt in to receive SMS messages, Teme African Hair Braiding may use your phone number to send text messages related to our business.

SMS messages may include:

• Appointment confirmations

• Appointment reminders

• Booking updates

• Appointment changes or cancellations

• Customer support messages

• Responses to inquiries

• Service-related notifications

• Availability notifications

• Promotional offers and discounts, where applicable

Message frequency varies depending on your interactions with us.

Message and data rates may apply.

Your consent to receive SMS messages is not a condition of purchasing any goods or services.

4. SMS Consent Is Separate

Providing your telephone number does not automatically mean that you have agreed to receive marketing text messages.

Where SMS consent is requested, you will be provided with a clear SMS disclosure and an opportunity to affirmatively opt in.

By checking an SMS consent checkbox or otherwise expressly opting in, you authorize Teme African Hair Braiding to send SMS messages to the mobile number you provided for the purposes described in the applicable consent disclosure.

You may choose not to provide SMS consent and can still contact us or use our services through other available methods.

5. SMS Opt-Out

You may stop receiving SMS messages at any time.

To opt out, reply:

STOP

After requesting to unsubscribe, you may receive a final message confirming that your request has been processed. You will then no longer receive SMS messages from us unless you separately opt in again.

For assistance, reply:

HELP

You may also contact us at:

Phone: (862) 322-2939

6. SMS Message & Data Rates

Message and data rates may apply to SMS messages depending on your mobile carrier and mobile phone plan.

Teme African Hair Braiding is not responsible for charges imposed by your wireless carrier.

Message frequency varies based on your interactions with Teme African Hair Braiding and the communication preferences you select.

7. SMS Information Is Not Sold or Shared for Third-Party Marketing

Teme African Hair Braiding does not sell, rent, or share your mobile phone number or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.

SMS consent information and mobile phone numbers will not be shared with third parties for marketing purposes.

We may use service providers that assist us with business operations, appointment management, communications, website functionality, or SMS delivery. Such providers may process information on our behalf only as necessary to provide those services and are not authorized to use your SMS opt-in information for their own independent marketing purposes.

Your SMS consent will not be treated as permission for another company to send you its own promotional messages.

8. How We Use Your Information

We may use information we collect to:

• Schedule and manage appointments

• Confirm and remind you about appointments

• Provide requested hair braiding services

• Respond to questions and inquiries

• Provide customer support

• Communicate service updates

• Process applicable payments

• Send requested communications

• Send SMS messages when you have provided appropriate consent

• Send promotional communications where permitted and where you have provided the appropriate consent

• Improve our website and customer experience

• Maintain business and appointment records

• Protect our website, customers, and business

• Comply with applicable laws and legal obligations

9. Photographs & Images

You may voluntarily submit photographs or images to Teme African Hair Braiding through our website, booking system, messaging services, or other communication channels.

For example, you may provide a photograph to help us understand your desired hairstyle, hair length, current style, or service requirements.

We may use voluntarily submitted photographs for:

• Hairstyle consultations

• Understanding requested services

• Preparing for appointments

• Providing service recommendations

• Customer communication

• Customer service records

Submitting a photograph does not automatically give Teme African Hair Braiding permission to publicly post, advertise, or publish that photograph.

We will obtain appropriate permission before using a customer's photograph for public advertising, social media, website galleries, or other promotional purposes when such permission is required.

Please do not submit photographs of another person without their permission.

10. Cookies & Website Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to help us:

• Operate the website

• Remember preferences

• Understand website usage

• Improve website performance

• Analyze traffic

• Improve our services and customer experience

• Support marketing or advertising activities where applicable

Third-party service providers may use cookies or similar technologies on our behalf.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

11. Third-Party Service Providers

We may use third-party providers to help operate our business, including services for:

• Website hosting

• Appointment scheduling

• Customer relationship management

• SMS communications

• Email communications

• Analytics

• Payment processing

• Website security

These providers may have access to information only to the extent reasonably necessary to perform services on our behalf.

We do not authorize service providers to use your personal information or SMS consent information for their own unrelated marketing purposes.

12. Payment Information

When payments are processed through a third-party payment provider, payment information may be collected and processed directly by that provider.

Teme African Hair Braiding does not intentionally store complete credit or debit card information on our website unless specifically stated otherwise.

Third-party payment providers maintain their own privacy and security practices.

13. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

14. Information Sharing

We may disclose personal information when reasonably necessary to:

• Provide our services

• Manage appointments

• Process transactions

• Operate our website

• Provide customer support

• Communicate with customers

• Work with service providers

• Comply with legal requirements

• Protect our rights, customers, property, or business

• Prevent fraud or security issues

We do not sell your personal information.

We do not sell, rent, or share SMS opt-in information or mobile phone numbers with third parties for their own marketing purposes.

15. Your Communication Choices

You may choose how you communicate with us.

For SMS messages, you may opt out at any time by replying STOP.

For assistance with SMS messages, reply HELP.

You may also contact us directly at:

(862) 322-2939

If you receive promotional emails from us, you may use the unsubscribe instructions included in those emails.

16. Children's Privacy

Our services and website are intended primarily for individuals 18 years of age and older.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate steps.

17. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms, mapping services, or other external websites.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the Last Updated date at the top of this Privacy Policy.

Your continued use of our website or services after an updated Privacy Policy is posted constitutes acceptance of the updated policy to the extent permitted by applicable law.

19. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Teme African Hair Braiding

Phone: (862) 322-2939
Address: 52 Drexel St, Springfield, MA 01104, USA